Admissions Liaison (Work Study)

  • Date Posted:   2014-05-29
  • Department:   Admissions
  • FT/PT/Temp:   Work Study
  • Exempt Status:   Non-Exempt
  • Hours:   20 per week
  • Reports To:   Associate Director

Summary

Position Type

Work Study

Description

The Admissions Liaison supports the mission of Fuller Theological Seminary to assist prospective students in exploring Fuller Seminary’s graduate programs through multiple communication avenues including in-person, phone, email, chat, mail, and event interactions.

Essential Functions

  • Contribute to a hospitable environment by providing exceptional customer service by establishing the “first-face” of Fuller
  • Respond to in-person, email, telephone, Live Chat, online, and mail inquiries
  • Advise a diverse group of prospective students regarding various degrees, programs, and purposes, recommending programs compatible with various personal interests, and ascertaining high prospects
  • Input data into SRM and manage website content
  • Initiate and strengthen relationships with various departments and professors on campus in relation to position’s tasks
  • Give campus and housing tours to prospective students
  • Work all prospective student campus events with Admissions staff
  • Assist with front desk duties including filing, mail, and other tasks
  • Attend Admissions and Prospective Student Liaison team meetings as well as Admissions related events
  • Help cover night shift duties when needed (Monday-Thursday 5:00pm-9:00pm)
  • Other duties as assigned

Requirements

  • Bachelor’s degree required
  • 1-2 years customer service experience
  • Strong attention to detail and multitasking skills
  • Self-starter with a desire for teamwork
  • Proficiency with Word applications and E-mail
  • Proficiency with web applications (i.e. Live Chat and Blogs)
  • Basic website development skills a plus
  • Ability to type 45+ words per minute is preferred
  • Student in the School of Theology or Intercultural Studies preferred
  • Enthusiasm for Fuller and a strong motivation to serve the needs of a diverse prospective student body including a large International population

Special Requirements

This position is subject to background check

Must be eligible for Federal Work Study. Federal Work-Study positions are open only to qualified U.S. Citizens and permanent residents whose eligibility to participate in the Work-Study program has been determined in advance by the seminary's Student Financial Services office

Notes

  • Must be able to have daily work hours and be able to cover some shifts at night (Monday-Thursday 5:00pm-9:00pm)
  • Must be able to attend Friday morning meetings (8:00am-10:00am) and all prospective student events (some nights and weekends)

Contact
(626) 584-5200
(800) 235-2222
135 N. Oakland Ave.
Pasadena, CA 91182

Directions/Maps

Admissions
admissions@fuller.edu