COVID-19 Updates
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Mailing Address:
The Registrar's Office
135 N Oakland Ave
Pasadena, CA 91101

Physical Location:
Student Services Center
250 N Madison Ave
Pasadena, CA 91101

626-584-5408 (phone)
626-584-5564 (fax)

The Registrar's Office

COVID-19 Disruptions and Registrar's Office Services

The following Registrar Services will be temporarily impacted during remote operations:

  • Degree Verifications received from outside credentialing agencies will be processed as usual. Responses will be returned at least once per week, no later than Tuesday of each week. All initial diploma orders and requests for replacement diplomas we receive during this time will be queued for processing upon our return.
  • Transcript Request processing will continue under an adjusted fulfillment schedule. Emergency Service processing and requests for hard-copy (mailed) transcripts will be temporarily suspended. Additionally, the fee for ordering an eTranscript (delivered via secure PDF) will be adjusted to $5.00 per copy until hard-copy transcript fulfillment has resumed. eTranscripts will be processed on Wednesday of each week.
  • Auditing Fall 2020 courses will limited to degreed alumni only, and as space permits.

Should you need other routine services from the Registrar, all standard Registrar’s Office forms can be accessed in PDF format at Completed forms may be emailed as an attachment to We regret that requests to mail, fax, or walk-in form submissions, as well as requests to pick up documents in-person cannot be accommodated at this time.


The Registrar's Office, located on the Pasadena campus, is pleased to provide a variety of services. Once the state-wide Stay-At-Home directive is lifted, the Registrar's Office will again be open Monday through Thursday, 8:00am-5:00 pm Pacific time, and 10:00am-5:00pm Friday. You can reach us at 626-584-5408 or For more detailed contact information, see our Staff and Services Directory.